#58349: "Trying to reset my password results in "unknown email address" for my Premier account"
Mille kohta see veateade on?
Mis juhtus? Palun vali alt
Mis juhtus? Palun vali alt
Palun kontrolli, kas samal teemal on juba aruanne olemas
Kui jah, siis HÄÄLETAGE selle raporti poolt. Kõige rohkem hääli sisaldavatele aruannetele antakse PRIORITEET!
| # | Status | Votes | Game | Type | Title | Last update |
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Detailne kirjeldus
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• Kui näed ekraanil veateadet, kopeeri see siia.
Unknown email address when trying to recover the password for my account.
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• Kirjelda, mida sa soovisid teha, mida sa tegid ja mis juhtus
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • mis on sinu veebilehitseja?
Google Chrome v97
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• Palun kopeeri/kleebi kuvatud tekst inglise keeles, mitte sinu oma keeles. Kui sul on sellest veast ekraanipilt (hea tava), saad kasutada Imgur.com selle üleslaadimiseks ja lingi siia kopeerida.
Unknown email address when trying to recover the password for my account.
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• Kas see tekst on kättesaadav tõlkesüsteemis ? Kui jah, kas see on tõlgitud rohkem kui 24 tundi tagasi?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • mis on sinu veebilehitseja?
Google Chrome v97
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• Palun selgita oma ettepanekut täpselt ja lühidalt, et oleks võimalikult lihtne mõista, mida silmas pead.
Unknown email address when trying to recover the password for my account.
• mis on sinu veebilehitseja?
Google Chrome v97
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• Mis oli ekraanil, kui sind blokeeriti? (Tühi ekraan? Osa mänguliidesest? Veateade?)
Unknown email address when trying to recover the password for my account.
• mis on sinu veebilehitseja?
Google Chrome v97
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• Millist osa BGA kohandamisest ei järgitud
Unknown email address when trying to recover the password for my account.
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• Kas reeglite rikkumist on mängu taasesitusel näha? Kui jah, siis mitmendal käigul?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • mis on sinu veebilehitseja?
Google Chrome v97
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• Milline oli mängu tegevus, mida tahtsid sooritada?
Unknown email address when trying to recover the password for my account.
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• Mida püüdsid teha, et seda mängu tegevust käivitada?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. -
• Mis juhtus, kui seda proovisite (veateade, mängu olekuriba teade, ...)?
• mis on sinu veebilehitseja?
Google Chrome v97
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• Millises mängu etapis esines probleem (Mis oli selle mänguetapi instruktsioon)?
Unknown email address when trying to recover the password for my account.
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• Mis juhtus, kui proovisite sooritada seda mängu käiku (veateade, mängu olekuriba sõnum, ...)?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • mis on sinu veebilehitseja?
Google Chrome v97
-
• Kirjelda kuvamise probleemi. Kui sul on sellest veast ekraanipilt (hea tava), saad kasutada Imgur.com selle üleslaadimiseks ja lingi siia kopeerida.
Unknown email address when trying to recover the password for my account.
• mis on sinu veebilehitseja?
Google Chrome v97
-
• Palun kopeeri/kleebi kuvatud tekst inglise keeles, mitte sinu oma keeles. Kui sul on sellest veast ekraanipilt (hea tava), saad kasutada Imgur.com selle üleslaadimiseks ja lingi siia kopeerida.
Unknown email address when trying to recover the password for my account.
-
• Kas see tekst on kättesaadav tõlkesüsteemis ? Kui jah, kas see on tõlgitud rohkem kui 24 tundi tagasi?
I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!
(This message is being posted from my other paid account, since I can't login with the first one).
Where do you even go for help with this? Not getting any replies, and everything feels like a black hole. • mis on sinu veebilehitseja?
Google Chrome v97
-
• Palun selgita oma ettepanekut täpselt ja lühidalt, et oleks võimalikult lihtne mõista, mida silmas pead.
Unknown email address when trying to recover the password for my account.
• mis on sinu veebilehitseja?
Google Chrome v97
Aruande ajalugu
Finally the 3rd email many days later magically went into the inbox.
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
Lisa midagi sellele raportile
- Teine laua ID / käigu ID
- Kas F5 lahendas probleemi?
- Kas probleem esines mitmel korral? Igal korral?
- Kui sul on sellest veast ekraanipilt (hea tava), saad kasutada Imgur.com selle üleslaadimiseks ja lingi siia kopeerida.
