Teavita • Board Game Arena

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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

fixed: Viga on parandatud

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#	Status	Votes	Game	Type	Title	Last update

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Jun 14 th 2019 06:46 • BulgarianHorde • Viga ei ole veel arendajate poolt taasloodud:

Things I've tried:
- Different devices
- different start dates
- inputting and end date first
- typing in the date(s)
everything resulted in the same effect. I have not been able to confirm that other parties have experienced this problem.

Jun 19 th 2019 15:10 • BulgarianHorde • Viga ei ole veel arendajate poolt taasloodud:

bug reproduced by DaMaster and Delferth
(thanks!)

Jun 19 th 2019 15:11 • Delferth • Viga ei ole veel arendajate poolt taasloodud:

Other parties do experience this.

Mar 8 th 2020 22:19 • Smugs • Viga ei ole veel arendajate poolt taasloodud:

This is still an issue

Apr 14 th 2020 20:53 • Sugs • Viga ei ole veel arendajate poolt taasloodud:

+1 Experienced on both desktop (Firefox) and mobile (Android), which actually crashes the app.

The bug status is still "Bug has not been reproduced by developers yet" — Have they attempted a repro? It seems to be just broken, I don't think it will be hard to reproduce.

Impact: Right now there's no other way to view non-recent history more than several entries at a time, other than clicking "More" and scrolling, click and scroll, click and scroll, endlessly.

Apr 14 th 2020 20:55 • Sugs • Viga ei ole veel arendajate poolt taasloodud:

+2 more users (cookiea and chaos05) who've confirmed the same

This would be great to get fixed, especially since we are interested in tracking our game scores for a particular game. Thanks!

Apr 14 th 2020 22:13 • Sugs • Viga ei ole veel arendajate poolt taasloodud:

I think you can consolidate these 2 later bug reports with this one:
boardgamearena.com/bug?id=13057
boardgamearena.com/bug?id=13608

More details.... This is probably at least 2 different bugs:
– Case 1: Entering a valid start date causes endless "Error while processing Database request" red error box overlays.
– Case 2: Entering a valid end date cause endless redirects (flickering). This is worse than endless reloads because it also floods the browser history, forcing the user to close the tab (navigating back doesn't work).

Additionally:
– Entering an invalid date does not cause a problem: the page resets the field and reloads (via a fresh URL).
– Only valid dates cause these issues, and it's the same whether typed or using the date picker.

– The 2 different outcomes suggest Case 1 is creating and executing a SQL/db query but that the query is bad (date format error maybe?) but that some other exception is derailing Case 2 either before or after the query.
– My off-the-wall guess would be before and while actually constructing the query (perhaps assuming start date exists and is valid?).

Apr 14 th 2020 22:49 • Sugs • Viga ei ole veel arendajate poolt taasloodud:

Debugging within Firefox, I see 2 GETs on every update to the search inputs. This pair of requests get repeated forever. For example on a start date change:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&finished=0&refreshtemplate=1&dojo.preventCache=1586895615311
– boardgamearena.com/gamestats/gamestats/getGames.html?player=85562224&opponent_id=0&start_date=1586329200&finished=0&updateStats=1&dojo.preventCache=1586895617663

(The only change between requests is every URL gets a new dogo.preventCache value, presumably to force a fresh DB read.)

Same with end date (but with end_date URL param).

I was curious if the bug was related to not having both start and end date (which a user never is able to achieve because the page becomes unusable after setting either one), so I manually cold loaded a URL with both in it:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&end_date=1586674800&finished=0

Same result as the Case 1 (start date) – endless DB errors.

Hope that helps!

P.S. BTW, I'd highly recommend some kind of quadratic backoff and/or even a hard abort after some number of consecutive errors... at least for some class of endpoint calls. I realize this is trickier in cases like this where the looping is actually a chain of reloads, but this does seem to be common pattern across your whole site (e.g. voice chat, move transmit retries, etc). This has to dramatically affect site stability however — even 1 unbroken loop slams your site with requests, but any blip in infrastructure multiplies then compounds it! Anyway sorry for the digression...

May 17 th 2020 20:52 • megamau • Viga ei ole veel arendajate poolt taasloodud:

Confirmed also by user megamau. Unusable in any way

Jul 24 th 2020 02:46 • KongKing123 • Viga ei ole veel arendajate poolt taasloodud:

I can confirm that this is still an issue on Firefox 78.0.2, this is what it looks like: i.postimg.cc/fbrzbK7X/Game-history-date-crash.png

Nov 22 nd 2020 10:06 • v1p3r • Viga ei ole veel arendajate poolt taasloodud:

Using on firefox 82.0.3 (64-bit)
Mac OS 10.15.7 (19H15)

The issue is still persistent, tried different date ranges from 10 year to 1 year all of them have same issue

Nov 23 rd 2020 10:28 • Een • Viga on parandatud:

Thanks, this will be fixed with the next release.

Nov 23 rd 2020 13:09 • KongKing123 • Viga on parandatud:

Great! These duplicates can then also be closed:

* boardgamearena.com/bug?id=13057
* boardgamearena.com/bug?id=13608
* boardgamearena.com/bug?id=28457

Nov 23 rd 2020 13:11 • KongKing123 • Viga on parandatud:

Another duplicate: boardgamearena.com/bug?id=18618

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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

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